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Darley and Latané found that a person is less likely to help when they believe other people are also present. Responsibility thins out across the group. The popular story attached to this research, about a murder that a whole neighborhood ignored, has been challenged on the facts. The lab result is the part to keep: a crowd can make each member feel less called.

People help less when they think someone else in the group will do it.

Bystander intervention in emergencies · Bibb Latané and John Darley · 1968 · Factapp